Yes, the customer service is absolutely rotten! No response when you try to contact them via phone or email or chat.
agree - very poor service
Agree very poor service
I agree - no one answers the phone, it gets disconnected, and no one is answering emails. This company has become such a terrible company!
How is it that my account is suddenly suspended and i cannot call India and also cannot log in to my online account ? And how do I get in touch with anyone to resolve this ? How can the customer support be so non-caring and indifferent ? I have been waiting and waiting to call my parents and not a soul from the company stirs. is there a God ? will I ever hear another voice ? Where am I ?
It has now more than a week and I have not heard back. Good news is there are other options out there. I am now using Skype and having a good experience. It is also cheaper for me. Bye bye Reliance Global.
I really cannot understand. What am I missing ? How can such a huge corporation deal with customers so poorly ? What exactly is the issue here ? Am I the only one who is frustrated ? Not a single contact from anyone after a number of days ? Who is running this company ? What service do they use ?
I have called, left messages, tried to chat... to no avail. They have been working on my problem... very hard I am sure. If I do not hear from them in another day, I am cancelling my account.
And to add to it all, the message I just posted has disappeared. That does it. Enough is enough!
this firm has 0 employees
this company has 0 employees. 0.
why are we charged for making 0 calls ?
Live chat should be called Dead chat
Shabbir Bambot
Tried calling, chatting, email. No response
8 people have this problem